Creatively and thoughtfully grow business.

MakeBuzz’s mission is to create a balance between customer equity and customer delight through understanding your customers’ stories in the data. Once balanced, a company can grow predictably and scale to optimal market share. This is only possible through the use of modern consulting backed by advanced data, technology, and the human touch. When you understand people, why they buy, how many can buy, you form the basis for predictable growth.

Customer equity is a well-known KPI but businesses often find it hard to discover customer delight and optimal market share in a reliable, systematic way. We found out how to make this possible not only through the ethical use of data and technology, but also through working with your team to understand your customers on an emotional level. Spreadsheets have stories about your customers, it’s just a matter of finding out what those stories tell.

MakeBuzz invented ways to scale after manually building businesses over the last 22 years. By finding sources of truth and removing bias, executives can focus on what really matters, growth, speed and volume. Create predictable ways to reach market potential.

We believe some things do go together, like data and creativity.

Our technology and consulting guides you to reduce customer churn and increase revenue.

Predict what your customer wants and scale to optimal market share quickly.